Troubleshooting & Support
Before opening an issue or contacting support, please make sure you have completed all the checks listed below.
Version check
Ensure you are using the correct version of the plugin for:
Your server software (Spigot, Paper, etc.)
Your Minecraft version
If you are unsure about which version you need, open the in-game chat and run the following command: /version
The server will reply with all the information required to choose the correct plugin version.
Dependencies check
Verify that all required dependencies are installed. You can find the full list of dependencies here.
You may choose to install only the required ones, however we strongly recommend installing all dependencies to ensure the plugin works correctly and without limitations.
Console check
Always check the server console carefully. The plugin will log any detected issues there, such as:
Missing or invalid configuration files
Incorrect setup
Missing dependencies
You may also find standard Java errors (for example, ClassNotFoundException caused by missing plugins).
If you are unable to understand the error, continue with the next step.
FAQ check
The last step before opening an on github is to check the section. Sometimes other users reported the same problem and you can find the solution just by searching here.
Before opening an issue on GitHub, please check the FAQ section of this wiki.
In many cases, other users may have already encountered the same problem, and the solution can be found there.
Opening an Issue
If none of the steps above helped you solve the problem, you can open an issue on GitHub.
Please make sure to include all of the following information:
Server information (
/version)Plugin information (version and platform)
A detailed description of the problem
Console logs or error messages (if any)
Providing complete and accurate information will help us resolve your issue faster.
If everything is done correctly, we’ll be happy to help you solve the problem!
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